Contact information

Order Status:

Please visit https://www.17track.net/en to track it online.

Other Questions:

Our office hours are 9 am–5 pm EST — we respond to most emails within a business day, but if you don't get a response from us, please check your spam folder!

Be patient, my friend; we are doing our best to get back to you as fast as possible! Please do not send multiple emails, as this could delay our response time.

Email: support@softniva.com

Address: Room D019, Unit 1116, Building 10, Guoxing Cheng (Residential Complex), Zone B, Dayingshan East 2nd Street, Lantian Subdistrict, Meilan District, Haikou City, Hainan Province

Tel: +86 136 1120 2369